One Year of COVID-19: An Update from PAWS NY

A Message from Rachel Herman, PAWS NY Founder & Executive Director

It’s difficult to find words to express the magnitude of this past year—a year full of so much pain and loss. At PAWS NY, we have been working tirelessly to prioritize the health of our clients while also doing everything we can to keep pets at home with the people who love them.

Most of our clients lack access to the technology so many of us have relied on to remain connected to our loved ones this past year, and so the isolation caused by the pandemic is felt even more deeply by those we serve. We have been touched by the unwavering generosity of the amazing community we have built over the last decade. If we have learned anything from this past year, it's that New Yorkers are strong and resilient, and we thank you for standing by us during this challenging time.

PAWS NY Staff in 2020
PAWS NY Staff in 2020

We are not yet out of the woods, but we are hopeful that we can soon reopen our Housecall Program. We're currently communicating with clients and developing safety protocols that will make this process run smoothly, and we're continuing to train volunteers so we have a strong base of support to help our clients as we all move forward.

Additionally, I would be remiss if I didn't call out our incredible staff. I am in awe of how seamlessly each team member transitioned to remote work while never compromising our mission to serve. I am grateful to be surrounded by such extraordinary and kind people who give so much to this work each and every day.

Thank you,

Rachel Herman
Founder & Executive Director

Here's What PAWS NY Has Done over the Past Year*

Pounds of Cat Food
New Volunteers
on Vet Care
Pounds of Dog Food
Pets in Foster Care
Dog Grooms
Pounds of Litter & Wee-Wee Pads
Days of Foster Care
Holiday Gift Bags

*Stats from March 17, 2020 through February 28, 2021.

In addition to the work highlighted above, PAWS NY ongoing programs and outreach include the following:

  • Providing Foster & Emergency Care if clients are in the hospital or rehab facilities
  • Coordinating ongoing Veterinary Care, including emergency care, routine well visits, and vaccinations
  • Committing to donating 100% of all pet food and supplies needed throughout the duration of the pandemic
  • Participating in the NYC Animal Planning Task Force, which created the NYC COVID-19 Pet Hotline
  • Adding new partners to support Veterinary Care, grooming needs, and more
  • Encouraging volunteers to call and check in with clients
  • Organizing the making and delivery of Holiday Gift Bags to all clients and pets
  • And more!

PAWS NY COVID-19 Timeline

  • Mar 17, 2020

    PAWS NY Pauses Housecall Program

  • Apr 29, 2020

    Launch of the NYC COVID-19 Pet Hotline

  • May 28, 2020

    PAWS NY Offers First Virtual Volunteer Orientation

  • Jun 23, 2020

    Harlem Doggie Day Spa Offers Free In-Home Grooming to PAWS NY Pets

  • Jul 30, 2020

    PAWS NY Continues Support of NYC COVID-19 Pet Hotline

  • Aug 29, 2020

    The Weekend Today Show Highlights PAWS NY's Impact During the Pandemic

  • Oct 10, 2020

    Volunteers Deliver Pet Food and Supplies to Clients and Pets

  • Nov 15, 2020

    PAWS NY Expands Pet Pantry to Support Additional New Yorkers in Need

  • Dec 15, 2020

    Volunteers Create and Deliver Holiday Gift Bags to Our Clients

  • Feb 6, 2021

    Doggedly Devoted Hosts Call-In Dog Training Workshop for PAWS NY Clients

  • Mar 16, 2021

    PAWS NY Moves Forward with Your Support