We help vulnerable New Yorkers care for the pets they love.

Housecall Program

If you are an older adult or are living with an illness or disability, and you are struggling with the day-to-day care of your pet, then PAWS NY might be able to assist.

The Housecall Program is our core program through which PAWS NY volunteers provide on-site home visits to our clients. Visits generally include: 

  • Dog walking
  • Litter maintenance
  • Medication administration
  • Provision of food and water

Once a client becomes part of the Housecall Program, PAWS NY is able to provide holistic, wrap-around pet care services as needed.

NOTE: If you are interested in services or would like to refer someone, please contact us by email at [email protected] or by phone at 212-203-4760, Ext. 306

2023_11_09_PAWSNY_09-scaled-circle-2b61f53d293cb91f3181498c26b50075-6158ee8571639.jpg

PAWS NY Additional Services

Clients who are eligible for and enrolled in the PAWS NY Housecall Program may also receive the following support through our supplemental programs.

Pet Pantry

Distribution of food and supplies to clients and pets.

Veterinary Care Program

Funding to cover the cost of veterinary care for clients and a partnership network with vets that provide discounted services.

Additionally, PAWS NY offers the following services to qualifying low-income New York City residents as needed.


Foster and Emergency Care Program
PAWS NY provides emergency foster or pet care for New Yorkers through the following programs:

  • Hospital Respite Program, for individuals who are hospitalized or in a physical rehabilitation facility
  • Substance Use Recovery Program, for individuals seeking inpatient treatment for substance use

Referral Network

Referrals to other low-cost or free pet care services, as well as social services.

Please contact us at [email protected] or 212-203-4760, ext 306 for more information about any of these additional programs.

Who We Serve

PAWS NY helps clients who are facing advancing age, disability, or illness, which present obstacles to physically caring for their pets. 

Client Eligibility

To qualify for services, individuals must meet each of the following criteria:

  • Require ongoing Housecall Services
  • A New York City resident
  • An individual with impaired mobility due to advancing age, disability, or illness
  • Have a maximum gross monthly income of no more than $2,500
  • Limit of 4 pets per household

*Please note that PAWS NY focuses on in-home care for clients living at home and who need ongoing assistance.